Frequently Asked Questions (FAQs)

Purchase

MiDas eCLASS – Home Edition will contain a student oriented based package that contains curriculum based interactive audio visual games for learning. Currently, MiDas eCLASS is available for Mathematics and Science from Class One to Five.

Product Selection

Q. How do I select the product according to my needs?

  • Go to MiDas eCLASS
  • Click on the “Purchase” menu.
  • If you have MiDas Gift Voucher than please click “USE GIFT VOUCHER” tab on the left hand side of the page.
  • Select the Class on the left hand side.
  • Select the device you want to run the software on from the top right hand side; either Windows PC or Android Tablets
  • Select the required Subject and Click “Add to Cart”.
  • You can now see the number of items you have selected for purchase. Click “Ok”.
  • Click "My Cart" on the top left hand side of the page.
  • Select the desired Payment Option. (Note: If you select MiDas Gift Voucher as a payment option than you also need to type Voucher Number given in the gift voucher.)
  • Click “Proceed to Checkout” to reach next step.
  • Once you are done with selection, please follow the signup and payment process to download the software.


Sign Up

Q. How do I sign up to this website?

  • We do not allow open sign ups. However, sign up is a part of our purchase process and you will be able to fill a form and sign up once you follow the product selection process.


Sign In

Q. How do I sign in?

  • If you already have a username and password provided by MiDas, you may use our sign in form to sign in to our website.


Payment Process

Q. How do I make payment?

  • Once you select product and sign up/sign in, you will be redirected to a payment page where you can select options provided to make payment.

Q. What are the payment methods that I can use in the website to purchase the software?

  • You can use four different methods – MiDas Gift Vouchers, MiDas eCLASS Vouchers, PayPal and eSewa account.

Download

Q. How can I download the software for Windows PC/Laptop?

  • Once you purchase the product, you will be provided with download links of class and subject you have selected during purchase. Download all the given files and make sure you have selected the device you want to run the software on i.e. Windows PC. You also need to install Adobe Flash Player to use MiDas eCLASS-Home Edition on Windows.

Q. How can I download the app for Android tablet?

  • Once you purchase the product, you will be provided with download links of class and subject you have selected during purchase. Download all the given files and make sure you have selected the device you want to run the software on i.e. Android Tablet. You also need to install Adobe AIR to use MiDas eCLASSHome Edition on Android.



Note: To decrease the size of the app in tablet for faster download in slow internet connection, we have divided the app into multiple apps. All the files will have games split into parts.

Installation

For Windows PC/Laptop

Q. How to install the software in my Windows PC/Laptop?

  • Before you can run MiDas eCLASS software, you will need to install Adobe Flash Player.
  • If you don’t have Adobe Flash Player, please click on the download link in your purchased section.
  • Click “Install” and Adobe Flash Player will be installed on your device.
  • Now double click the MiDas eCLASS downloaded file and install the software.
  • When the installation process is done. You will be able to run the software.
  • Click on the icon “Register Online”.


For Android Tablets

Q. How to install the software in my Android tablet?

  • Before you can run MiDas eCLASS software, you will need to install Adobe AIR.
  • If you don’t have Adobe AIR, please click on the download link in your purchased section.
  • Click “Install” and Adobe AIR will be installed on your device.
  • Now double click the MiDas eCLASS downloaded file and install the software.
  • When the installation process is done. You will be able to run the software.
  • Click on the icon “Register Online”.



Note: For Windows; you should download all the files and then start installing them and it will join together automatically only after all downloads are complete. And for Android each files works as an individual app.

Registration / Activation

Online (Internet Required)

Q. I have installed the software. How do I register/activate the product?

  • Please follow the steps below to activate the product.
    • Click on the icon “Register Online”.
    • Fill the form with your Name, Valid Email and Mobile Number. Please ensure to fill in the correct information as in case of re-registration the information filled here is used for verification purpose.
    • Click “Register”. If you are doing online registration, the software will be automatically activated.

Offline (Internet not required)

Q. I have installed the software. How do I register/activate the product?

  • Please follow the steps below to activate the product.
    • Click on the icon “Register Offline.
    • Fill the form with your Name, Valid Email and Mobile Number. Please ensure to fill in the correct information as in case of re-registration the information filled here is used for verification purpose.
    • In order to run the software, you will need a password. For Password, call us at the given MiDas contact number or SMS to 7700 with message midaspw (space) serial number (e.g. midaspw xxxxxxxxxxxxxx).
    • Click “Register”. The program should be activated now.



Note: For users with Windows 7 and Windows 8 Operating System; when you are done with installing, in order to register, please right click the MiDas eCLASS icon on the desktop and select run as administrator.